Hyatt Team Leader - Room Service in MUMBAI, India

· Assists the Outlet Manager in ensuring that the outlet is managed efficiently according to the established concept statement, providing courteous, professional, efficient and flexible service at all times · Maintains positive guest and colleague interactions with good working relationships.

· Assists to ensure that the outlet is operated in line with maximising profit while delivering on the brand promise. · Assists in the inventory management and ongoing maintenance of hotel operating equipment and other assets. · Ensures new technology and equipment are embraced, improving productivity whilst taking work out of the system. · Ensures that minimum brand standards have been implemented. · Assists in conducting monthly inventory checks on all operating equipment and supplies. · Assist to liaise with the Kitchen and Beverage Department on daily operations and quality control if appropriate. · Performs the function of cashier and responsible for Micros cashiering procedure. · Balances cash and credit card charges and remittance of cash to Front Office Safe. · Assists to liaise and organise with Housekeeping Department that the cleaning schedules are strictly adhered to. · Maximises the effectiveness of employees by developing each of their skills and abilities through the appropriate training, coaching, and/or mentoring. · Oversees the punctuality and appearance of all Food and Beverage employees, making sure that they wear the correct uniform and maintain a high standard of personal appearance and hygiene, according to the hotel and department’s grooming standards.


· Qualification in Food and Beverage Service training; preferably Diploma/Certificate in Hospitality or Tourism Management

· Excellent food and beverage service skills

· Good knowledge of wines and other beverages

· Basic computer skills particularly in the use of MS Office

· Minimum 2 years work experience as Team Leader in a hotel or restaurant with good standards; essential prerequisite is experience in the Hotel, Restaurant or Travel industry

Primary Location: IN-MH-Mumbai
Organization: Hyatt International
Job Level: Full-time
Job: Food and Beverage
Req ID: MUM000478